LongHorn Steakhouse

Reviews about LongHorn Steakhouse

• 5 / 5

  By Clifford B
  My buddy Tim and I went to longhorn steak house tonight and ordered the wild west shrimp appetizer and then I ordered a ribeye streak, glazed carrots and salad, Tim ordered a chicken and strawberry salad. After a brief time, the assistant manager came over to our table and crouched down to our eye level and proceeded to apologize for a mix up on our appetizer. Apparently another table got the last one available so he asked if there was another choice we'd like. We opted for the spicy chicken wraps. They were delicious! Our waiter also apologized and we told him it was fine, not to worry. Then the manager came to us to apologize once again and offered me a free wild west shrimp appetizer for my next visit. Our meals were fantastic, as always and the service was impeccable. Great customer relations and just plain "good business" by the way they handled the snafu. Another satisfied customer. 5 star service, 5 star menu! Thank you, sincerely, Cliff Bouvier
  March 12, 2017
• 5 / 5

  By Sarah Harrington
  Just left longhorn now...Patrick was our server and I must say I work in a restaurant and I knew my boyfriend and I would probably be hated showing up so close to closing time but it was his birthday. He wanted longhorn and Patrick never made us feel rushed and he even offered dessert at the end even though there was just 2 mins til closing time. We didn't get any but still thank you very much
  October 06, 2016
• 1 / 5

  By Tracy B
  Poor service. Unorganized. Today is my mother's birthday and she had requested that she wanted her meal from Longhorn Streakhouse. We walked in and was seated at 3:30PM; we didn't receive our bread until 4:15PM That's just the bread! It took for me to request to speak to the manager just to receive our soups. The French onion soups came to us cold and had to be sent back. The manager had to serve us for the remainder of our visit, she was VERY pleasant and understanding. Our main course didn't come to our table until 4:43PM. With that being said, the mashed potatoes tasted as though it came out of a cardboard box. There was an horrible after taste! The manager offered everything possible, but that wasn't what I was looking for. I was looking for a pleasant positive evening out with my mother for her birthday. I would like to thank the manager for everything she could have done. Just a note, please screen your waitstaff properly before putting them on the floor to serve the public. I don't see us coming back. - Thank you.
  July 16, 2016